1. Operator and scope
GAMESOFTS provides this website and related software services. This policy explains how data is processed when you browse the website, contact support or use our products. For privacy questions or access, correction and deletion requests, contact admin@gamesofts.net.
2. Browsing this website
Browsing this website does not require sign-in and uses no advertising tracking or marketing analytics. The account center uses necessary sign-in cookies; products may store sign-in state in your browser or device. Hosting and security services may process IP addresses, request times, browser information and security logs to deliver pages, troubleshoot and prevent abuse. Browsing product details does not require audio or video uploads.
3. Accounts and customer support
Sonote and Perfect Speech use one Gamesofts account, supporting email verification, passwords and Google sign-in. The same verified email links to the same account, preserving product records and permissions. The account center processes email, account identifiers, verification information and sessions, and displays usage, subscriptions and orders. Support emails are used to respond, verify delivery and process refunds. Avoid unrelated sensitive information.
4. Audio, video and AI processing
Perfect Speech analyzes audio and video that you choose to upload. Sonote saves recordings locally and uploads the relevant audio only when you start transcription. To generate reports, transcripts and summaries, necessary content is processed by the AI services used by each product. Perfect Speech uses Google Gemini to analyze audio and video directly; Sonote connects to transcription and language-model services through Cloudflare AI Gateway. Depending on the hosting and provider regions, processing may take place outside your location.
5. Third-party services
Cloudflare provides hosting, storage, email verification and security infrastructure. Google provides optional account sign-in, and AI providers process the content needed to generate results. Stripe handles payments, subscriptions, refunds and necessary fraud prevention data. This website does not collect card numbers or payment passwords. Third parties process data under their applicable privacy policies and terms.
6. Retention and deletion
Sonote cloud audio is retained for six months from record creation, then automatically removed. Records, transcripts and summaries are retained long term and remain readable and exportable; you manage local files. For all Perfect Speech users, original audio and video files are retained for six months from upload, then automatically removed. Covers and analysis reports are retained long term; contact support to request deletion. Removed source files can no longer be played, so keep your own backup of important recordings. Support and transaction records are retained only as needed to resolve issues, meet legal retention obligations and handle disputes. We verify deletion requests and explain any records that must be kept by law.
7. Your choices
You can choose whether to upload content, export copies, and request access, correction or deletion of personal data and accounts through product features or support. We may verify account ownership before handling requests. Obtain the necessary authorization before recording other people’s voices or images, or uploading their content.
8. Children and family products
Star Bank is intended for guardians and families. Guardians decide whether to use it and manage children’s tasks and family content. At launch, product privacy information will reflect its actual data processing. Do not submit sensitive personal information about children through this website.
9. Policy changes
We update this policy and its date when our products or data processing change. Material changes affecting your rights will be communicated through the product or another appropriate channel.